Designers of bespoke eco-friendly pools ... for 42 years!

CUSTOMER FEEDBACK - TRANSPARENCY THROUGH VERIFIED REVIEWS™

For over 40 years, our top priority at Piscinelle has been to achieve total customer satisfaction. By explaining the process we have introduced with Verified Reviews™, we hope to provide you with concrete proof of our commitment and its results for our customers.

Why is this important both for you and us?

While meeting the highest standards and creating things of beauty, Piscinelle's aim with all the products it sells has always been to ensure that our customers are satisfied with the work they entrust to us.

Logo d'Avis-Vérifiés, leader mondial de la collecte d'avis sécurisée sur Internet.Now more than ever, feedback from our customers about Piscinelle provides a gauge of company health and an unfailing means of determining whether our work is up to standard and our approach has stood the test of time.

We believed it was vital to show you our professionalism and eagerness to satisfy each individual customer when you're considering which company to carry out your pool project and as an extension of our values on transparency. That's why we decided to commission Verified Reviews™, an external, trusted third party globally recognised as a specialist in this area, to collect our customer reviews. 

Logo de l'AFNOR Association française de normalisationPiscinelle customer reviews have now been certified compliant with standard NFZ74-501 "online reviews" and the certification standard NF522 by AFNOR Certification since 28 March 2014 (find out more).

Our fully transparent Verified Reviews™ profile is permanently available on this web page: www.avis-verifies.com/avis-clients/piscinelle.com 

How does it work?

Verified Reviews™ is responsible for collecting reviews from all our customers. Also, for certain types of orders (kit or ready-made packages), all customers are emailed a feedback request once the Piscinelle teams have completed their work.

Reviews of Piscinelle can only be carried out by customers, which means it's not possible to submit fake reviews (positive or negative). Only one review is allowed per customer. 

All submitted reviews are visible and cannot be deleted (except in instances regulated by standard NFZ74-501, e.g. in the event of libellous or offensive content). 

Verified Reviews™ is a French system used throughout the world by groups recognised for their professionalism including Darty, American Express, Carglass, etc. 

 

Updated Piscinelle Verified Reviews™ profile: 

 

VIEW PISCINELLE'S VERIFIED REVIEWS™ PROFILE

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Last updated on 03/08/2021

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